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SmartStart subscription

IT support your team can actually reach, for R 500 per user a month.

TCS365 SmartStart gives small and growing South African businesses a proper IT helpdesk, remote assistance and Microsoft 365 support — without hiring in-house or signing a complicated contract.

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One helpdesk
Every request tracked end to end
Per user, per month
Scale seats up or down monthly
No lock-in
Cancel at the end of any cycle

What SmartStart covers

Five services, one subscription. No per-ticket surprises for the everyday things that keep your people working.

01

IT Helpdesk Support

A single place for your team to log issues and get answers, with every request tracked from open to resolved.

02

Remote Assistance

Secure remote sessions so a technician can take a look at the actual machine instead of guessing over the phone.

03

Basic IT Troubleshooting

Printers, Wi-Fi, laptops, peripherals, logins and the everyday faults that quietly cost your staff hours each week.

04

Microsoft 365 Support

Mailboxes, Teams, SharePoint, OneDrive, licences and user onboarding — administered and supported for you.

05

Proactive IT Advice

Regular guidance on what to replace, secure or simplify next, so IT decisions stop being emergencies.

Full service breakdown →

Ready to get your team supported?

Pick the number of users, create an account, and you are set up the same day.

Start with SmartStart